Transportation Publications

Filing a Transportation Complaint. The Office of Civil Rights of the Federal Transit Administration monitors the implementation of and compliance with the Americans with Disabilities Act of 1990 by investigating complaints and conducting compliance reviews.

Americans with Disabilities Act Accessibility Guidelines for Transportation Vehicles: Over-the-Road Buses - Access Board guidelines for the purchases of new buses.

Manuals on ADAAG for Transportation Vehicles

Assessment of Fixed Route Bus Wheelchair Lift Maintenance & Reliability
This assessment tool is designed to assist transit agencies and the Federal Transit Administration in determining if accessibility equipment, particularly wheelchair lifts, on fixed route bus systems are operating reliably.

Air Travel

Aircraft Stowage Procedures for Battery Powered Wheelchairs (ATBCB) 1988 In conformance with DOT hazardous materials regulations.

Air Carrier Access Act Complaint Form (PDF Version)
Information on filing a complaint about air travel service problems, including accessibility issues

Guidance Concerning Service Animals in Air Transportation (DOT) 2003. Microsoft Word Document.
The purpose of this document is to aid airline employees and people with disabilities in understanding and applying the ACAA with respect to service animals.

Guidelines for Aircraft Boarding Chairs (ATBCB)
A technical paper on the design of chairs used primarily for enplaning and deplaning physically handicapped passengers.

New Horizons (DOT)
Information for the Air Traveler with a Disability

Steps Taken to Ensure New Security Requirements - Preserve and Respect the Civil Rights of People with Disabilities (DOT) A fact sheet discussing the rights of people with disabilities in airport security screenings post-9/11.